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2025 Ecommerce Payments Experience Report
Payments Consulting Network has partnered with Power Retail to launch the inaugural 2025 Ecommerce Payments Experience Report, supported by Stripe and Zip. The report is based on a survey of over 1,000 Australian consumers to understand how they pay and what influences their purchase decisions when shopping online. It reveals that the mainstream emergence of Flexible Payment Options along with trust and security factors influences this decision. Mangala Martinus, Managing Director of Payments Consulting Network and Merchant Advisory [...]
Payments Consulting Network launches new podcast
Payments Consulting Network is launching Payments Beats – a podcast that will explore a diverse range of topics, including merchant payment acceptance, real-time payments, card issuing, ATMs, payments systems, cross-border payments, fraud management, transit ticketing, crypto currencies and more. Starting June 27, a new episode will be published every two weeks. Episodes will be hosted by our network of global payments experts and feature discussions with payments industry leaders. We will explore the ever-evolving landscape of payments, uncovering new [...]
BIS submission – PCN Review of ISO 20022 Harmonisation Requirements
Payments Consulting Network (PCN) has submitted its formal response to the Bank for International Settlements’ Committee on Payments and Market Infrastructures (CPMI) for the ISO20022, harmonisation requirements for enhancing cross-border payments. Taco de Vries, Managing Partner at PCN, states: “PCN harnessed its global presence and senior expertise to review the requirements listed by BIS in their consultation paper. Our response addresses the key aspects of harmoniszation required for a seamless ISO 20022 implementation, taking into account the diverse needs [...]
Cross-Border Payments and Ecommerce Report 2022-2023 by The Paypers
The cross-border ecommerce market is growing steadily, and it does not show any signs of slowing down – whether we talk about the B2C or B2B component. New technologies are being rolled out to streamline payments processes, trends and developments with the potential to shape this market become more important and easier to spot, and most certainly customer behaviours change as more and more services are being adapted to better suit shoppers’ needs. All these elements help create a seamless [...]
10 Year Anniversary
Payments Consulting Network is celebrating our 10th anniversary this year! Founded in January 2013 in Australia to enable independent payments industry consultants to collaborate and support clients on larger projects, our network now covers Asia-Pacific, North America, Europe, Africa and Latin America and includes several boutique consulting firms.
Merchant Advisory – Same Team, New Name
When we started supporting merchants with reviewing payments acceptance arrangements we assumed that fee savings were the primary driver for engaging a consulting firm. It turns out we were wrong. We always consider a range of non-price factors when evaluating different payment service providers including customer service, reliability/resilience, least-cost routing enablement, global reach, omni-channel capability, support for local/alternative payment methods, a seamless customer checkout experience, reporting flexibility, settlement timeframes, authorisation rates, fraud management, ISO/PayFac/marketplace support, and the innovation road-map. [...]
