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Q&A with Kees Kwakernaak at Fiserv

Not many Australian businesses would have heard of Fiserv or be aware that it processes payments for global brands such as Google, Microsoft, and McDonalds, and is the largest global issuer processor and merchant acquirer. In an industry where ongoing availability is essential, Fiserv has continuously underscored their commitment to network reliability. Payments Consulting Network Managing Director Mangala Martinus recently had the opportunity to interview Kees Kwakernaak, Country Manager of Australia, New Zealand and the Pacific for Fiserv, to discuss the company’s merchant solutions business in Australia.   You can read the highlights of the conversation below.  MM: Please provide [...]

Join FinTech Connect – Asia’s Ultimate FinTech and Payments Summit

Asia’s Ultimate FinTech and Payments Summit is here. Be Part Of A Global Community. FinTech and PayTech Connect Asia is the only hybrid summit in the region that brings together the top minds from the industry from the major retail banks, buy side and merchants. It is the market leading annual meeting place for 500+ Heads of Digital Transformation and Payments. We’ve been delivering FinTech Connect for over 7 years and it’s built for practitioners, by practitioners - Whether you're a CEO or a rising star, [...]

Integrating Alternative Payment Methods

Alternate payment methodologies are widely available, multiple contingencies have to be overcome if they can truly take off in Asian markets, a panel has revealed. A panel of industry leaders spoke at the two-day Seamless Asia event, highlighting how various online merchants and service providers have a host of payment options available to them in order to bring about a more seamless transaction and overall process for their customers. At the same time, these merchants are somewhat bound by [...]

Getting your payment checkout flows right

Moderated by Payments Consulting Network research director Catherine Batch, a session at the June 16th-17th Seamless Asia online conference entitled ‘getting your payment checkout flows right’ addressed how the pandemic has accelerated digital payments and increased the number of people clicking ‘pay online’ by up to 80%. Joining the discussion was Satya Tammareddy, Head of Sales – Southeast Asia for Stripe; Kannan Rajaratnam, Regional Director of Payments & Customer Operations for Zalora; and Wai Hong Fong, Chieftain and Co-Founder of [...]

RBA Submission – Review of Retail Payments Regulation Consultation Paper

Payments Consulting Network (which powers Merchant Pricing Hub) has made a submission to the Reserve Bank of Australia in relation to its Review of Retail Payments Regulation Consultation Paper. Over the last 12 months we have supported over one hundred small, medium, and large businesses, industry associations, and not-for-profit organisations, to lower the cost of payments and improve service levels. Least-cost routing has been an important enabler in helping us achieve significant cost savings for clients. The submission outlines our position [...]

Q&A with Stephen Benton at eftpos

Australia's domestic card scheme, eftpos, has been transforming its product offering over the last two years beyond just supporting card-based payments at point-of-sale to a digital business. Released in March, eftpos’ 2021 Product Roadmap update aims to drive payments competition and improve consumer experiences in Australia’s fast-growing digital economy. It outlines delivery timeframes for a suite of initiatives including in-app payments, enhanced fraud protection, a digital identity network, mobile wallets, QR codes, APIs and fintech access, and eftpos online [...]

Liz Beggs joins Payments Consulting Network

Payments Consulting Network is pleased to announce that Liz Beggs has joined the team. Her experience will prove particularly valuable in supporting clients leverage Merchant Pricing Hub’s services to reduce the cost of payments acceptance. Liz has over 25 years’ experience holding senior roles in the payments, telecommunications, banking, postal, finance and not-for-profit sectors. A results-oriented professional, Liz brings expertise in various areas including payments, strategic planning and implementation, financial and commercial modelling and application, business analysis, eCommerce and product development and management. Specialising in payments, Liz has worked with many retailers to develop their payments strategy and to understand [...]

Q&A with Mac Wang at Stripe

During the 12 months to February 2021, Australians spent almost $47 billion on online retail, equating to around 13% of total retail sales, and about 48% higher than for the 12 months to February 2020.[i] As a result, accepting online payments has become increasingly important for retailers. For time poor small business owners, the ability to process online payments within hours of completing an online application form and seamless integration with existing systems (e.g. Xero) are important criteria when selecting [...]

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Events

Join FinTech Connect – Asia’s Ultimate FinTech and Payments Summit

Asia’s Ultimate FinTech and Payments Summit is here. Be Part Of A Global Community. FinTech and PayTech Connect Asia is the only hybrid summit in the region that brings together the top minds from the industry from the major retail banks, buy side and merchants. It is the market leading annual meeting place for 500+ Heads of Digital Transformation and Payments. We’ve been delivering FinTech Connect for over 7 years and it’s built for practitioners, by practitioners - Whether you're a CEO [...]

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Buy Now Pay Later Summit Asia Pacific 2021

The global BNPL market is set to grow from US $7 billion in 2019 to US $34 billion in 2027, with a compound annual growth rate of 21%, according to recent reports. And Asia Pacific will be the fastest growing region. Add in the amazing e-commerce growth in the region owing to the COVID-19 pandemic and the potential grows even further. We’ve already seen amazing growth in Australia’s BNPL market, and now Southeast Asia is next on the list. With a [...]

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