Payments Consulting Network is launching Payments Beats – a podcast that will explore a diverse range of topics, including merchant payment acceptance, real-time payments, card issuing, ATMs, payments systems, cross-border payments, fraud management, transit ticketing, crypto currencies and more. Starting June 27, a new episode will be published every two weeks. Episodes will be hosted by our network of global payments experts and feature discussions with payments industry leaders. We will explore the ever-evolving landscape of payments, uncovering new [...]
Payments Consulting Network (PCN) has submitted its formal response to the Bank for International Settlements’ Committee on Payments and Market Infrastructures (CPMI) for the ISO20022, harmonisation requirements for enhancing cross-border payments. Taco de Vries, Managing Partner at PCN, states: “PCN harnessed its global presence and senior expertise to review the requirements listed by BIS in their consultation paper. Our response addresses the key aspects of harmoniszation required for a seamless ISO 20022 implementation, taking into account the diverse needs [...]
The cross-border ecommerce market is growing steadily, and it does not show any signs of slowing down – whether we talk about the B2C or B2B component. New technologies are being rolled out to streamline payments processes, trends and developments with the potential to shape this market become more important and easier to spot, and most certainly customer behaviours change as more and more services are being adapted to better suit shoppers’ needs. All these elements help create a [...]
Payments Consulting Network is celebrating our 10th anniversary this year! Founded in January 2013 in Australia to enable independent payments industry consultants to collaborate and support clients on larger projects, our network now covers Asia-Pacific, North America, Europe, Africa and Latin America and includes several boutique consulting firms.
As retailers pivot to place the customer at the heart of their universe, the onus is on the chief marketing officer (CMO) to craft and grow hyper-personalised connections, amplify customer advocates, and turn loyalists into evangelists. Showcasing insights from 100 leading retailers, Payments Consulting Network and Merchant Advisory have partnered with Worldwide Business Research to release the eTail Australia Defining the Role of Modern Retail CMOs report to better understand the evolution of the role. https://www.youtube.com/watch?v=YrpMEKLac_o Worldwide Business [...]
When we started supporting merchants with reviewing payments acceptance arrangements we assumed that fee savings were the primary driver for engaging a consulting firm. It turns out we were wrong. We always consider a range of non-price factors when evaluating different payment service providers including customer service, reliability/resilience, least-cost routing enablement, global reach, omni-channel capability, support for local/alternative payment methods, a seamless customer checkout experience, reporting flexibility, settlement timeframes, authorisation rates, fraud management, ISO/PayFac/marketplace support, and the innovation road-map. [...]