Our Projects
We work across a broad range of payment segments, products, services and market
- Merchant services request for proposal and card scheme negotiations for an Australian supermarket industry association in relation to in-store payments (> $3 million p.a., 25%, in fee savings)
- Merchant acquiring strategic review for an Australian regional bank covering – channel, acquisition and product strategy; and merchant/product profitability
- Payments acceptance optimisation review for a leading Australian electrical wholesaler
- Australian merchant acquiring market overview for a major retailer
- Australian and New Zealand merchant acquiring market analysis and opportunity assessment for a regional PSP
- RFP for payments and transaction banking services for a not-for-profit organisation
- Australian unattended payments market assessment for a card scheme
- Overview of key providers of DCC services for POS, online and ATM in Australia, NZ, India, China, Hong Kong, Taiwan, Singapore and Malaysia
- Technical consultancy to a UK POS marketing software vendor
- Market entry strategy for an online bill presentment and payments provider
- POS market assessments in Australia and Singapore for an international consulting firm
- Review of fraud detection and management tools for an online retailer
- Australian payment gateway review for an international consulting firm
- Merchant risk mitigation benchmarking study for an Australian regional bank
- Acquirer and PSP interviews in India on tokenisation for a UK consulting firm
- Business consulting to support the expansion of an Australasian PSP into the USA, Canada and UK
- Developed a risk management framework for a payments switch
- Developed and operate a co-branded merchant services pricing comparison service for a major industry association supporting liquor retailers
- Ran a workshop on the merchant acquiring landscape and PSP partnership models for a POS software and services provider
- Supported a payments technology firm with sector specific data on average interchange and scheme fees as input into its pricing model for the US market
- Payments optimisation review for a US omni-channel fashion retailer
- Facilitation of various industry discussions incorporating strategy advice, review of different business models, cost studies, business case development, RFI/RFP management, government relations and geospatial analysis
- Australian ATM Round Table (six monthly industry forum and benchmarking study covering over 70% of ATMs in the market)
- Australian ATM and Branch Automation Market Study (industry benchmarking study, research report and industry seminar) – covering 90% of the market
- ATM consumer research study for a major Australian bank
- ATM downtime data analytics and review for a major Australian bank
- Australian ATM market overview and profiles on potential acquisition targets for a major global independent ATM deployer
- Strategy assessment for an independent ATM deployer
- Technical consulting in relation to a next generation ATM software deployment by an independent ATM deployer
- Market overview of ATM transaction processing environment and messaging standards in Australia for an international card scheme
- Device certification consulting support for an international ATM software company
- ATM services benchmarking study for a major Australian bank
- Expert witness report on ATM messaging and systems
- Market research on premium credit card programmes in Australia, New Zealand, India, Hong Kong, Taiwan, Vietnam and Indonesia for an international consulting firm
- Australian prepaid card market assessment for an international card scheme on behalf of its European client
- Fraud and risk consulting support for a New Zealand private label card issuer
- Loyalty program survey in China and Taiwan for an international consulting firm
- Australian commercial cards survey for an international consulting firm
- Travel management survey in Japan for an international consulting firm
- Review of prepaid card redemption options/vendors for an Australian based merchant loyalty programme
- Expert witness in relation to litigation regarding a card systems implementation project
- RFP bid support in relation to a managed service for transaction switching for a major international technology and outsourcing company
- High level costing for a new switch implementation
- Agency banking options review in New Zealand for an international investment bank
- Payments strategy for a major Australian credit union (card issuing, NPP, switching, block chain, remittances, mobile, BPAY, direct entry, ATMs)
- Review of digital strategy and business case (online and mobile – banking and payments) for an Australian regional bank
- Mobile payments workshop for a transaction processor and its key clients
- Market research on digital wallet usage and developments in Australia and South Korea for an international consulting firm
- Consultancy to support the AFSL application and market entry of a major Chinese mobile payments business into Australia
- Payments industry training and workshops (15 training modules) – attendees from 18 companies from Australia and New Zealand
- Customised payments industry training seminar for a major Australian credit union
