our experience

Our Projects

We work across a broad range of payment segments, products, services and market

  • Merchant services request for proposal and card scheme negotiations for an Australian supermarket industry association in relation to in-store payments (> $3 million p.a., 25%, in fee savings)
  • Merchant acquiring strategic review for an Australian regional bank covering – channel, acquisition and product strategy; and merchant/product profitability
  • Payments acceptance optimisation review for a leading Australian electrical wholesaler
  • Australian merchant acquiring market overview for a major retailer
  • Australian and New Zealand merchant acquiring market analysis and opportunity assessment for a regional PSP
  • RFP for payments and transaction banking services for a not-for-profit organisation
  • Australian unattended payments market assessment for a card scheme
  • Overview of key providers of DCC services for POS, online and ATM in Australia, NZ, India, China, Hong Kong, Taiwan, Singapore and Malaysia
  • Technical consultancy to a UK POS marketing software vendor
  • Market entry strategy for an online bill presentment and payments provider
  • POS market assessments in Australia and Singapore for an international consulting firm
  • Review of fraud detection and management tools for an online retailer
  • Australian payment gateway review for an international consulting firm
  • Merchant risk mitigation benchmarking study for an Australian regional bank
  • Acquirer and PSP interviews in India on tokenisation for a UK consulting firm
  • Business consulting to support the expansion of an Australasian PSP into the USA, Canada and UK
  • Facilitation of various industry discussions incorporating strategy advice, review of different business models, cost studies, business case development, RFI/RFP management, government relations and geospatial analysis
  • Australian ATM Round Table (six monthly industry forum and benchmarking study covering over 70% of ATMs in the market)
  • Australian ATM and Branch Automation Market Study (industry benchmarking study, research report and industry seminar) – covering 90% of the market
  • ATM consumer research study for a major Australian bank
  • ATM downtime data analytics and review for a major Australian bank
  • Australian ATM market overview and profiles on potential acquisition targets for a major global independent ATM deployer
  • Strategy assessment for an independent ATM deployer
  • Technical consulting in relation to a next generation ATM software deployment by an independent ATM deployer
  • Market overview of ATM transaction processing environment and messaging standards in Australia for an international card scheme
  • Device certification consulting support for an international ATM software company
  • ATM services benchmarking study for a major Australian bank
  • Market research on premium credit card programmes in Australia, New Zealand, India, Hong Kong, Taiwan, Vietnam and Indonesia for an international consulting firm
  • Australian prepaid card market assessment for an international card scheme on behalf of its European client
  • Fraud and risk consulting support for a New Zealand private label card issuer
  • Loyalty program survey in China and Taiwan for an international consulting firm
  • Australian commercial cards survey for an international consulting firm
  • Travel management survey in Japan for an international consulting firm
  • Review of prepaid card redemption options/vendors for an Australian based merchant loyalty programme
  • Expert witness in relation to litigation regarding a card systems implementation project
  • RFP bid support in relation to a managed service for transaction switching for a major international technology and outsourcing company
  • High level costing for a new switch implementation
  • Agency banking options review in New Zealand for an international investment bank
  • Payments strategy for a major Australian credit union (card issuing, NPP, switching, block chain, remittances, mobile, BPAY, direct entry, ATMs)
  • Review of digital strategy and business case (online and mobile – banking and payments) for an Australian regional bank
  • Mobile payments workshop for a transaction processor and its key clients
  • Market research on digital wallet usage and developments in Australia and South Korea for an international consulting firm
  • Consultancy to support the AFSL application and market entry of a major Chinese mobile payments business into Australia
  • Payments industry training and workshops (15 training modules) – attendees from 18 companies from Australia and New Zealand
  • Customised payments industry training seminar for a major Australian credit union