take a closer look

Payment Service Provider Panel

The Payment Service Provider Panel (PSP Panel) is utilised for Short-Form RFPs and has been selected based on those service providers that have achieved the short-list in our Long-Form RFP processes and/or have unique attributes that mean their participation will add value to the Short-Form RFP process. All members of the PSP Panel support least-cost routing.

The PSP Panel members are: Commonwealth Bank, DataMesh, Fiserv, Live eftpos, Tyro and Windcave. The Commonwealth Bank profile will be added to this page in the coming weeks.


Windcave supports payments for 17,000+ organisations globally, processing over $90 billion dollars a year and 800 million transactions. Windcave partners with organisations from every industry and varying sizes from the largest corporate entities to sole traders.

Key Strengths
  • Flexible pricing with no minimums – blended or interchange plus rates.
  • 99.999% availability achieved with multiple server locations to ensure business continuity.
  • Comprehensive omni-channel reporting via an online merchant portal.
  • A single application/account to accept all payments methods (per country) across multiple channels.
  • Custom settlement times to suit different business requirements.
  • Supports a wide range of terminal types.
  • Tiered 24/7 support for enterprise/non-enterprise businesses.
  • Support for over 20+ payment methods.
Fiserv Merchant Solutions


Fiserv has been a leading global payment technology solutions provider for over 35 years and remains the largest global issuer processor and merchant acquirer, supporting over 6 million merchant clients internationally. Fiserv has been named a FORTUNE World’s Most Admired Company® 8 years in a row.

Key Strengths
  • Solid track record for innovation both internationally and locally, including being the first acquirer in Australia to support eftpos online.
  • Robust and stable processing platform.
  • Comprehensive omni-channel reporting via an online merchant portal.
  • Flexible pricing with no contract minimum terms – blended or interchange plus plus rates.
  • Digital application process for merchant on-boarding.
  • Flexible gateway integration options for merchants.
  • Multi-currency acquiring.
  • 24/7 technical support and help desk.

Live eftpos

Live eftpos is part of Live group and was launched in 2012 focussing on Australian SMEs.

Today, Live group is used by over 8,000 merchants throughout Australia and has accepted over $2 billion worth of transactions.

Key Strengths
  • No lock-in contracts.
  • Simple pricing with no set-up, exit or annual fees.
  • Comprehensive transaction reporting via the Live group portal.
  • Opportunity to earn Qantas Points on customer transactions.
  • Simplified application, onboarding with terminal dispatch within five business days.
  • A dedicated relationship manager for all businesses.
  • Compact, all-in-one, wireless and handheld mobile payment device.


DataMesh is an independent payment processing network dedicated to servicing the needs of major retailers and their customers. It offers in-store, e-commerce and m-commerce hardware, software, infrastructure and data analytics payments solutions.

Key Strengths
  • Allows merchants to drive their own choice of terminal hardware with cloud POS integration tools enabling one touch POS to eftpos terminal integration.
  • Provides connectivity to multiple card schemes, merchant acquirers, Chinese payments instruments, and various fuel, transit, and gift card providers.
  • Multiple levels of redundancy built-in with real-time cut over to back-up switch and/or back-up acquirers, and terminals with dual SIMs.
  • Comprehensive omni-channel reporting tool that provides real-time visibility of revenue, product performance, costs by card type and payment method, customer analytics at the product SKU level, reconciliation and cashflow forecasting, and allows management of the terminal fleet.
  • Supports switch-to-Issuer capability.


Tyro is a champion for better business banking. In 2003, Tyro’s founders saw an opportunity to challenge traditional banks with faster, more innovative EFTPOS solutions. Since then, Tyro has taken the same innovative approach to business banking with deposit and loan products designed to help businesses grow and succeed.

Key Strengths
  • Integration with more than 300+ POS and PMS software partners.
  • Customised pricing.
  • Tap & Save to allow Tyro businesses to save money by processing eligible contactless debit transactions through the cheapest network¹.
  • Same day 7 days a week settlement to settle into the Tyro Bank Account², or have settlement funds transferred into any Australian bank account so there is no need to switch banks.
  • Connectivity with WiFi/Ethernet and 3G backup.
  • Dual live data centres.
  • 24/7 Australian-based Customer Support.
  • No lock-in contract, no setup fees and no cancel/break fees.

Important Information