The annual Women in Payments Symposium in Sydney this week explored key themes and topics impacting women and payments. This year, the Symposium focused on The Future of Payments and was its most attended symposium to date, with over 300 attendees. Here is a recap of key takeaways.
Australian Payments Network CEO Leila Fourie started the day on an inspiring note and opened the Symposium with a reflection on her own career and reminded us to be mindful of the shadow we cast. This was overlayed with highlights of mountain climbing which highlighted the fact that starting is always easier than finishing.
This was followed by stimulating discussion with executive panellists from key industry companies such as PayPal, Westpac, MasterCard and WEX
The sessions re-enforced the fact the payments industry requires collaboration between many different parts according to Women in Payments founder and CEO Kristy Duncan, who both opened and closed the day.
The desire for such an initiative continues to grow, increasing attendance and engagement from industry professionals who help us build relevant and timely content. Women in Payments is proud to facilitate this initiative in Canada, Australia, the US and UK with plans to expand to Asia in the coming years.
During the day women connected, and networked with others across the payments market to help them navigate careers with advice offered to enable them to tackle tough obstacles.
These are the three key takeaways from the conference.
Control of data
Control of data was a topic on the mind of leading financial institutions, schemes and service providers alike. Working collaboratively as an industry to enable innovation while protecting personal data was a challenge that needs to happen with consultation.
ANZ panel speaker Chief Data Officer Emma Gray reminded us there are tremendous opportunities that open data brings. There is no shortage of things we can do with data. But the question is – what should we do.
RBA’s Assistant Governor Financial Systems Michele Bullock made a clear case to all attendees that regulators need to be nimble and listen to industry.
Data security is of great importance however technology gives you ways to address it, Bullock adds.
Australia is a test ground for international payments products
Adoption of new products by Australian regulators and consumers evidently gives the product the greenlight. Australia’s strict regulatory environment often means if the products work here – they will work anywhere.
Customers’ expectation has grown exponentially with the adoption of technology with banking. More people are willing to try new ways to access money and make payments.
FinTech Australia CEO Danielle Szetho believes design empathy needs to be central to product development.
The value of speaking up
The day was completed with the inspiring journey of Rabia Saddique. Rabia a criminal and human rights lawyer, a retired British Army officer, a former terrorism and war crimes prosecutor and published author spoke about how she has overcome the challenges in her life. The account left the audience moved and challenged to speak up when required and not to stay silent.
Women in Payments continues to grow and has released the following dates for 2017/18.
London, UK – March 22, 2018
Washington, DC – May 15, 2018
Washington, DC – May 14, 2018
Auckland, NZ – November 27, 2017
Toronto, CAN – February 7, 2018
Toronto, CAN – April 4, 2018
Toronto, CAN – June 6, 2018
Toronto, CAN – February 22, 2017
Catherine Batch – PCN Associate based in Brisbane.