Payments Consulting Network has partnered with Power Retail to launch the inaugural 2025 Ecommerce Payments Experience Report, supported by Stripe and Zip.

In a rapidly evolving and highly competitive ecommerce landscape, understanding how customers pay, what they value, and what builds their trust has never been more critical.

With an expansive range of payment types and retailer and marketplace options, the choices consumers make reveal key online shopping trends that retailers can harness to drive future growth.

Leveraging data from over 1,000 Australian consumers nationwide, we gained valuable insights and a deep understanding of their payment preferences and the factors influencing their online purchasing decisions.

This 32-page report, featuring expert commentary, delivers actionable findings on how payments shape the customer experience. It also provides ecommerce retailers with key strategies for building trust and confidence among shoppers.

Download this report to gain essential insights on: