Eric has 20 years of consulting experience, helping organisations with technology management, commercial advice, training and mentoring. He operates at the intersection of technology, people and processes. He is experienced with technology that interfaces to the public - retail systems (EFT-POS, smartcards), customer operated payment and public transport.
Eric has managed complex technology projects with multiple vendors. He is a natural change manager, helping to create a culture for real and lasting business change.
Eric is adept at handling multiple stakeholders and diverse interest groups. He has extensive international experience and is sensitive to other cultures.
- Prior and Other Companies: eLearning Pty Ltd (trading as Online Learning Australia), Epsilon Consultants, Mobil Oil, Task Technology, DOS-Task GmbH, Ministry of Energy
- Prior and Other Consulting Clients: Caltex Australia, Department of Justice, EPPCO Dubai, Fleetsmart, John Holland, Keycorp, McDonald’s Australia, Mobil Oil Australia, Public Transport Victoria, Tamoil Italia, Total South Africa, VicRoads, Crown, Victoria Police
- Functional Expertise: Change management; Programme and project management; Strategic planning; Business case; Strategic sourcing including RFI/RFP support; Training; Contract negotiation and management; Stakeholder and vendor management; Business process re-engineering; Strategy development and execution
- Industry Expertise: Cards (including fuel cards); Contactless and NFC; ISO8583 and AS2805 messaging standards; Government; Mobile payments; Payment networks; Payments platforms/systems; POS; Switching; Transport and ticketing