Faisal has over 15 years' of experience in product marketing, pre-sales, new business development and operations across ICT, telecommunications, e-commerce, mobile payments and mobile financial services sectors. With his consultative skills, Faisal has helped setup pioneering e-commerce startups during his career in the UK, Africa and the Middle East.
He has demonstrated the ability to deliver accelerated market growth, significant cost reductions and enhanced customer loyalty on the projects he has worked on. Faisal holds a Master of Business Administration from Middlesex University, London.
- Prior and Other Companies: Emirates Telecommunications Corporation (Etisalat), absolute IT, Gainonline, Safari-Surf Kenya
- Prior and Other Consulting Clients: Etisalat Group, United Bank Limited, Network International, Dubai eGovernment, Abu Dhabi eGovernment, RTA Dubai, Ministry of Education UAE, Central Bank UAE, Novell Middle East, Emaar Properties, Dubai Quality Group, Lamprell
- Functional Expertise: Bid management; Business cases; Business process re-engineering; Channel strategy development and execution; Contract negotiation; Cyber security; Financial modelling; Industry representation; Industry round tables; Marketing communications; Marketing strategy development and execution; Organisational design and corporate restructuring; Online and digital marketing; Outsourcing; Payments application architecture design and review; Payments system operational rules and governance; Pricing; Product strategy development and management; Program and project management; Public speaking, presentations and coaching; Reporting and budgeting; Risk management and compliance; Sales management; Social media; Stakeholder and vendor management; Strategic planning; Strategic sourcing including RFP support; Strategy development and execution; Technology infrastructure reviews; Training
- Industry Expertise: Bill payment; Business payments; Cards (credit, charge, debit, pre-paid); Contactless and NFC; Direct Entry; E-commerce; Emerging payment innovations; EMV; Fraud detection and management; Issuer and acquirer payments processing; Merchant acquiring; Mobile app monetisation; Mobile banking; Mobile payments; Payment networks; Payments platforms/systems; PCI-DSS; POS; Real-time account to account payments; Telecommunications; Wholesale/retail cash distribution systems; Payment Kiosks; Mobile Wallets