With over 24 years’ experience in the financial services and payments industries, Mangala has a proven track record in developing and executing innovative and practical business strategy based on detailed market and financial analysis that delivers profitable long term strategic outcomes.
During the RBA payments system reform process he was a representative on the ATM Industry Steering Group and EFTPOS Steering Group. He is the founder of the Australian ATM and Branch Automation Market Study and chairs the ATM Round Table. He holds a Master of Business Administration from the University of Technology, Sydney, and a Bachelor of Commerce from the University of NSW.
- Prior and Other Companies: Diebold, Edgar, Dunn & Company, First Data, Cashcard, Colonial State Bank, Macquarie Bank and Arthur Andersen
- Prior and Other Consulting Clients: American Express, Arup, Australian ATM Round Table, Australia Post, Banktech, Cashcard, Coles Group, Commonwealth Bank, Credit Union Australia, IBM, Indue, Keycorp, MasterCard, Maybank, MEPS, National Australia Bank, Paymark, Public Transport Ticketing Corporation, Strategic Payments Services, and Visa
- Functional Expertise: Benchmarking; Bid management; Business cases; Business process re-engineering; Channel strategy development and execution; Contract negotiation; Financial modelling; Industry representation; Industryround tables;Market research; Mergers and acquisitions (opportunity identification and integration); Organisational design and corporate restructuring; Pricing; Product strategy development and management;Sales management; Stakeholder and vendor management; Strategic planning; Strategic sourcing including RFP support; Strategy development and execution; Training
- Industry Expertise: ATM; Bill payment; Cards (credit, charge, debit, pre-paid); Contactless and NFC; Direct Entry; E-commerce; Emerging payment innovations; Issuer and acquirer payments processing; Merchant acquiring; Mobile payments; Payment networks; Payments platforms/systems; POS; Real-time account to account payments; Switching