Our Team 

Mangala Martinus

Mangala Martinus

Managing Director, Sydney

mangala.martinus@paymentsconsulting.com

With over 24 years’ experience in the financial services and payments industries, Mangala has a proven track record in developing and executing innovative and practical business strategy based on detailed market and financial analysis that delivers profitable long term strategic outcomes.

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During the RBA payments system reform process he was a representative on the ATM Industry Steering Group and EFTPOS Steering Group. He is the founder of the Australian ATM and Branch Automation Market Study and chairs the ATM Round Table. He holds a Master of Business Administration from the University of Technology, Sydney, and a Bachelor of Commerce from the University of NSW.

Catherine Batch

Catherine Batch

Associate, Brisbane

catherine.batch@paymentsconsulting.com

Catherine has over 20 years' experience in strategic marketing, public relations and communications. Her experience has been gained working in London, Sydney and Brisbane in senior management and consulting roles. Catherine has extensive experience in the development and practical implementation of strategy.

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She has previously held positions on various banking industry committees including BPAY Marketing Committee, VISA Marketing Committee, and APCA Chip and PIN Committee. Catherine holds a Bachelor of Business and Masters of Science (IT).

Rod Tasker

Rod Tasker

Associate, Melbourne

rod.tasker@paymentsconsulting.com

Rod consults in strategic management and innovative solution delivery in the banking and finance industry. He has experience in Australia and internationally and is an expert in payment services, e-commerce and transaction banking.

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Rod has a track record in defining, designing and driving profitable business change and product innovation based on an in-depth appreciation of both business and technology. Rod has a BSc (Computer Science), BA (Maths and Philosophy), Grad Dip Business (Bank and Finance) and AICD Directors accreditation.

Andrew Weaver

Andrew Weaver

New Zealand Country Manager & Wellington Lead, Wellington

andrew.weaver@paymentsconsulting.com

Andrew is a payments and cards specialist with more than 25 years' hands-on management, strategic consultancy and systems development experience built throughout New Zealand, Australia, Asia and the Middle East.

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He is an experienced and well-respected manager and consultant in the payments industry. Hailing from a technical background Andrew brings a comprehensive knowledge of cards processing and technologies. He applies that knowledge to deliver business-focused solutions in product delivery, service management, fraud and risk mitigation and problem/issue resolution.

Duane Smith

Duane Smith

Associate, Brisbane

duane.smith@paymentsconsulting.com

For more than 20 years Duane has a proven track record as a project manager across diverse industries and commercial activities. More recently Duane has set-up and run PSP/payment facilitator companies at CEO level.

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Example projects include: business improvement and best practice, payments product design, new company start-ups, business development, organisational design and change, feasibility studies, PCI DSS level 1 compliance, BPO customer support, software development and commercialisation, venture capital raising, and initiation and execution of joint venture partnerships. He holds a Bachelor of Commerce and Bachelor of International Business from Griffith University. Duane has completed project management training courses in Melbourne and London with Shell.

Pankaj Shamkunwar

Pankaj Shamkunwar

India Country Manager, Mumbai

pankaj.shamkunwar@paymentsconsulting.com

Pankaj is a results oriented versatile leader with consistent performance in business strategy formulation and execution, people development and customer satisfaction. He has over 17 years’ experience in varied leadership roles across the financial services and payments industries.

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He has a proven track record in developing and executing innovative and practical business strategy based on detailed market and financial analysis that delivers profitable long term strategic outcomes. He is an expert on ecommerce and played a key role specifically for implementation of second factor authentication for the Internet and IVR channels in India.

He holds a Bachelor of Technology (B.Tech.) Chemical Engineering degree from Anna University, Chennai.
Faisal Omar

Faisal Omar

Associate, Sydney

faisal.omar@paymentsconsulting.com

Faisal has over 15 years' of experience in product marketing, pre-sales, new business development and operations across ICT, telecommunications, e-commerce, mobile payments and mobile financial services sectors. With his consultative skills, Faisal has helped setup pioneering e-commerce startups during his career in the UK, Africa and the Middle East.

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He has demonstrated the ability to deliver accelerated market growth, significant cost reductions and enhanced customer loyalty on the projects he has worked on. Faisal holds a Master of Business Administration from Middlesex University, London.

George Nearchou

George Nearchou

Associate, Sydney

george.nearchou@paymentsconsulting.com

George has over 30 years’ experience in commercialising technology, developing innovative customer relationship processes, leading large multinationals and a proven track record in growing high tech businesses serving banking, retail and healthcare. He has held roles as General Manager of Group Strategy, VP of Sales and Marketing, International Marketing Director and Managing Director.

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Over the last 10 years he has developed strategic partnership and business models based on pragmatic methodologies that have helped many businesses transform into companies with a sustainable competitive advantage both in Australia, New Zealand and South East Asia.

George has also spent many years investigating the end-to-end cash cycle and how to best lower the total cost of cash for retail banking, major retailers and hospitality. He has experience in integrating the latest in ATM, IDM, and recycling technologies, with the right software and security solutions supported by single point managed services to optimise and streamline cash handling minimising the total number of touch points and lowering the total cost. He Holds a BSc in Physics, Psychology at ANU, Masters Business Marketing at UNSW and post graduate studies at Harvard Business School on Building Competitive Advantage, Strategy and Managing Change.

Eric Mowbray

Eric Mowbray

Associate, Melbourne

eric.mowbray@paymentsconsulting.com

Eric has 20 years of consulting experience, helping organisations with technology management, commercial advice, training and mentoring. He operates at the intersection of technology, people and processes. He is experienced with technology that interfaces to the public - retail systems (EFT-POS, smartcards), customer operated payment and public transport.

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Eric has managed complex technology projects with multiple vendors. He is a natural change manager, helping to create a culture for real and lasting business change.

Eric is adept at handling multiple stakeholders and diverse interest groups. He has extensive international experience and is sensitive to other cultures.

Reed Li

Reed Li

Associate, Sydney

reed.li@paymentsconsulting.com

Reed has worked for eight years as an advisor and consultant in the financial services sector throughout the Australasian region. Reed has worked with retail and commercial issuing and acquiring banks, payment processors, telecommunications, alternative payment providers and government institutions on growth strategy, product strategy, sizing and credit risk benchmarking.

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Reed has previously worked for Deloitte Private in both an audit and transaction advisory capability. Here he gained experience in the health, manufacturing, distribution and auto industries. He has also worked for Macquarie Capital Advisors as an analyst in the Property Investment Banking team. Reed is a member of the Institute of Chartered Accountants Australia and holds a Bachelor of Commerce from the University of NSW with majors in Finance and Accounting.

Phil McAleer

Phil McAleer

Associate, Melbourne

Phil has almost 40 years of commercial experience with the last 10 years in consulting and contracting roles. He has been involved in many business and technology projects, mainly in the Payments and POS areas, to ensure that business requirements are delivered. He is primarily a business person but he has a good understanding of the application of technology to achieve business outcomes for these projects.

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A particular strength is his ability to deal with people from all levels of an organisation. He has extensive experience managing project teams and also managing commercial relationships with a wide range of vendors and service providers. His roles have usually included managing all phases of the projects - defining scope and requirements, the RFP process and negotiation of contracts, the development and testing phases and then the implementation of the solution into production. In particular, Phil has long experience working in the Australian and international retail oil industry. He has worked on projects for Australian and international companies in Australia, New Zealand, Thailand and China.

Dick Lam

Dick Lam

Associate, Sydney

With more than 15 years’ experience in analysis and financial modelling, Dick has worked with organisations in over 10 industries. He has assisted companies in areas including M&A, pricing, budgeting, tenders, business case and financial modelling.

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In addition he has delivered more than 50 seminars on business, public speaking, presenting, PowerPoint and self-development. He holds a Bachelor of Economics (Honours) from the University of New South Wales.

Luis Fernandes

Luis Fernandes

Associate, Sydney

luis.fernandes@paymentsconsulting.com

Luis has over five years experience in the consulting environment mainly in financial services and payments industries across multiple regions. Luis helped several organisations to improve their performance by delivering innovative and sustainable ideas, while identifying opportunities both inside and outside the organisation.

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Luis holds several academic studies: a Master of Business Administration from the Vrije Universiteit, Netherlands; a Master in International Business and a Master in Commerce from the University of Sydney where he was honored with "Recognition of Academic Achievement and Valued Contribution".

Expertise